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Supported by

The PDA PSNC NHS IMP CCA AIM NPA

Media Partner

C + D

Education Partner

AAH RB

Training Partner

MediaPharm

CPD Recording Centre

RS

Pharmacy Business

Accelerator

PrisymR A Accountants

OTC Academy Sponsors

Frontline Danone SMA Flora Nurofen E45 McNeil

Pharmacy of the Future

Sponsors

Alphega ARX

The Skills & Development Forum

Sponsored by:

 c -and-d  

On-going training is a key requirement for successful pharmacy businesses. A series of training seminars from specialist education providers, trainers, on key community pharmacy function areas focussed on development of broadening the skill sets of pharmacy professionals.

Day 1 (10 October 2010)
10.20am

MURs clinical skills = MURky waters


In this session you will:

  • Face the MUR challenge
  • Learn to prioritise and prepare for challenging MURs
  • Use your BNF to support you

Trudy Thomas, Head of Clinical and Professional Practice/Taught Postgraduate Programmes Lead, The Medway School of Pharmacy; Kinna McConochie, Training and Development Manager, C+D

PRESENTED BY:
11.00am

Communication skills = Mr Grumpy meets Little Miss Late

In this session you will:

  • Learn to deal with conflict within the pharmacy team
  • Find solutions to problems
  • Work towards team building and working effectively as a team

Kinna McConochie, Training and Development Manager, C+D; Sara Mudhar, Training and Development Manager, C+D

PRESENTED BY:
11.40am

Using Training Support from CPPE for Service Delivery

The Centre for Pharmacy Postgraduate Education has developed a range of learning materials and assessments to support pharmacy professionals in the delivery of local pharmacy services.

Many of the materials are signposted within the Harmonisation of Accreditation Group (HAG) competencies and training frameworks (CaTF). This session will highlight the following key service areas in which CPPE can support pharmacists:

  • Health checks
  • Weight management
  • Compliance support
  • Sexual health
  • Alcohol and substance misuse
  • Stop smoking.

Dr. Christopher Cutts, Director, Centre for Pharmacy Postgraduate Education

12.20pm

CPD records = Make My Day: Using Your Attendance at the Pharmacy Show Towards Your 9-a-year Quota

  • Learn how to use the Pharmacy Show CPD facility
  • Browse through features that enhance your learning
  • Make CPD easy 

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Marie Chatterton, Head of Projects and Research, Mediapharm and CPDeasy.com

PRESENTED BY:
12.50pm

Staff Training = On Track: Getting the Best from Your Staff

  • Discover how to keep track of staff training
  • The benefits of having visibility
  • Learn how it can be used to achieve your business objectives
  • What success looks like – a case study

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Marie Chatterton, Head of Projects and Research, Mediapharm and CPDeasy.com

PRESENTED BY:
1.20pm

Formalising your CPD = To CPD or Not To CPD: Question is How to CPD?

  • Learn what a record should look like
  • See examples of feedback
  • Make the most of your feedback

Trudy Thomas, Head of Clinical and Professional Practice/Taught Postgraduate Programmes Lead, The Medway School of Pharmacy; Kinna McConochie, Training and Development Manager, C+D

PRESENTED BY:
2.10pm

Pre-registration Training = Simply the Best: Being an Effective Pre-reg Tutor

  • Learn about the roles and responsibilities of a tutor
  • Have a look at the paperwork
  • Think about what makes a good tutor

Kinna McConochie, Training and Development Manager, C+D; Sara Mudhar, Training and Development Manager, C+D

PRESENTED BY:
2.50pm

Education & Training of Pharmacy Staff to Aid Skill Mix

This session will provide an overview of education & training of pharmacy staff including pre-registration pharmacist training and how this will support the skill mix within your pharmacy. 

The session will be of interest to pharmacists, pre-registration trainee pharmacists and pharmacy support staff at all levels.

Sabina Khanom, Assistant Head of Education & Training, National Pharmacy Association

PRESENTED BY:
3.30pm

MURs Soft Skills = The Good, the Bad and the Ugly: MUR Action Plans

In this session you will:

  • Look at the MUR forms
  • Learn to complete an effective action plan
  • Receive top tips for MURs

Trudy Thomas, Head of Clinical and Professional Practice/Taught Postgraduate Programmes Lead, The Medway School of Pharmacy; Kinna McConochie, Training and Development Manager, C+D

PRESENTED BY:
4.10pm

E-learning = How e-Learning Can Transform Your Pharmacy Business

  • Discover how you can harness e-learning to achieve business results
  • Find out how e-learning fits into the day job
  • See how others have achieved success – case studies

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Christer Larsson, Learning Consultant, CPDeasy.com

PRESENTED BY:

 

Day 2 (11 October 2010)
10.20am

MURs Clinical Skills = MURky Waters

In this session you will:

  • Face the MUR challenge
  • Learn to prioritise and prepare for challenging MURs
  • Use your BNF to support you

Trudy Thomas, Head of Clinical and Professional Practice/Taught Postgraduate Programmes Lead, The Medway School of Pharmacy; Kinna McConochie, Training and Development Manager, C+D

PRESENTED BY:
11.00am

Communication Skills = Mr Grumpy Meets Little Miss Late

In this session you will:

  • Learn to deal with conflict within the pharmacy team
  • Find solutions to problems
  • Work towards team building and working effectively as a team

Kinna McConochie, Training and Development Manager, C+D; Sara Mudhar, Training and Development Manager, C+D

PRESENTED BY:
11.40am

Formalising Your CPD = To CPD or Not To CPD: Question is How to CPD?

  • Learn what a record should look like
  • See examples of feedback
  • Make the most of your feedback

Trudy Thomas, Head of Clinical and Professional Practice/Taught Postgraduate Programmes Lead, The Medway School of Pharmacy; Kinna McConochie, Training and Development Manager, C+D

PRESENTED BY:
12.20pm

Using Training Support from CPPE for Service Delivery

The Centre for Pharmacy Postgraduate Education has developed a range of learning materials and assessments to support pharmacy professionals in the delivery of local pharmacy services.

Many of the materials are signposted within the Harmonisation of Accreditation Group (HAG) competencies and training frameworks (CaTF). This session will highlight the following key service areas in which CPPE can support pharmacists:

  • Health checks
  • Weight management
  • Compliance support
  • Sexual health
  • Alcohol and substance misuse
  • Stop smoking.

Geraldine Flavell, Regional Manager, Centre for Pharmacy Postgraduate Education(CPPE)

1.10pm

CPD records = Make my Day: Using your Attendance at the Pharmacy Show Towards your 9-a-Year Quota

  • Learn how to use the Pharmacy Show CPD facility
  • Browse through features that enhance your learning
  • Make CPD easy 

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Marie Chatterton, Head of Projects and Research, Mediapharm and CPDeasy.com

PRESENTED BY:
1.50pm

Staff Training = On Track: Getting the Best from your Staff

  • Discover how to keep track of staff training
  • The benefits of having visibility
  • Learn how it can be used to achieve your business objectives
  • What success looks like – a case study

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Marie Chatterton, Head of Projects and Research, Mediapharm and CPDeasy.com

PRESENTED BY:
2.30pm

Pre-registration Training = Simply the Best: Being an Effective Pre-reg Tutor

  • Learn about the roles and responsibilities of a tutor
  • Have a look at the paperwork
  • Think about what makes a good tutor

Kinna McConochie, Training and Development Manager, C+D; Sara Mudhar, Training and Development Manager, C+D

PRESENTED BY:
3.10pm

E-learning = How e-Learning can Transform your Pharmacy Business

  • Discover how you can harness e-learning to achieve business results 
  • Find out how e-learning fits into the day job
  • See how others have achieved success – case studies

Fawz Farhan, Director, Mediapharm and CPDeasy.com; Christer Larsson, Learning Consultant, CPDeasy.com

PRESENTED BY: