The OTC Academy

 

Sponsored by:

Chemist + Druggist Forest Labs IPC Reckitt Benkiser

 

Day 1 (11 October 2009)
10.45am

The Uncomfortable Conversation

Menopause is still viewed as a taboo subject. Discussing flushes and sweats can cause embarrassment so it is not at all surprising that the very common menopausal symptom of vaginal dryness is a no-go-area! As professionals involved in providing health care, it is our duty to find ways to enable women to speak freely about this problem and to be able to advise on appropriate treatment.

Presenter: Dr Heather Currie, MB BS, FRCOG, MRCGP , Associate Specialist Managing Director, Menopause Matters

PRESENTED BY:
11.25am

TELL ME WHERE IT HURTS!

This session looks at the way the body deals with pain. The actions of the major pain ingredients. What consumers want: Clinical needs and Lifestyle needs. Consulting skills...better communications. Interactive scenarios.

Presenter: Trevor Gore, Reckitt Benkiser

PRESENTED BY:
12.00pm

Special feeds for Special Nutritional Needs!

A brief overview on how better to advise mothers on the common infant feeding problems experienced by babies and the ways of managing them, including astro-oesophageal reflux, faltering growth, allergy and lactose intolerance.

Presenter: Karen Maunder, Nutrition Advisor, SMA Nutrition

12.35pm

Red Skin!

A light-hearted overview of common skin conditions in babies, children and adults. The causes, incidence and management options.

Presenters: Forest Labs Marketing Team

PRESENTED BY:
1.10pm

Not To Be Sneezed At!

This session examines the major symptoms of Cold & Flu, sore throat. The actions of the major ingredients. What consumers want: Clinical and lifestyle needs. An update on Swine flu.

Presenter: Trevor Gore, Reckitt Benkiser

PRESENTED BY:
1.45pm

Bee Aware! Propolis Medicines of the Future - Today!

This session from leading international expert James Fearnley, will help pharmacy staff better understand how propolis products can be an excellent alternative medicine to help in a number of therapy areas.

James Fearnley

2.30pm

Maximising Your OTC Sales

  • Merchandising top tips
  • Understanding customer needs
  • Importance of link selling
  • Seasonality planning
  • Making the most of your macro space

Presenters: Paul Fowler, Counter Strategy Manager, Alliance Healthcare

PRESENTED BY:Alliance Healthcare
3.20pm

Patients, Patients, Patients - The Seven Principles for Pharmacy Assistants

A presentation and overview on the RPSGB Code of Conduct for Pre-Registration Trainee Pharmacy Technicians and how the Seven Principles relate to Pharmacy Assistants.

Presenters: Sandwell College Pharmacy Team

PRESENTED BY:Sandwell College

 

Day 2 (12 October 2009)
10.45am

Maximising Your OTC Sales

  • Merchandising top tips
  • Understanding customer needs
  • Importance of link selling
  • Seasonality planning
  • Making the most of your macro space

Presenter: Paul Fowler, Counter Strategy Manager, Alliance Healthcare

PRESENTED BY:
11.35am

TELL ME WHERE IT HURTS!

This session looks at the way the body deals with pain. The actions of the major pain ingredients. What consumers want: Clinical needs and Lifestyle needs. Consulting skills...better communications. Interactive scenarios.

Presenter: Trevor Gore, Reckitt Benkiser

PRESENTED BY:
12.15pm

Special feeds for Special Nutritional Needs!

A brief overview on how better to advise mothers on the common infant feeding problems experienced by babies and the ways of managing them, including astro-oesophageal reflux, faltering growth, allergy and lactose intolerance.

Presenter: Karen Maunder, Nutrition Advisor, SMA Nutrition

1.10pm

Red Skin!

A light-hearted overview of common skin conditions in babies, children and adults. The causes, incidence and management options.

Presenters: Forest Labs Marketing Team

PRESENTED BY:
1.55pm

Not To Be Sneezed At!

This session examines the major symptoms of Cold & Flu, sore throat. The actions of the major ingredients. What consumers want: Clinical and lifestyle needs. An update on Swine flu.

Trevor Gore, Reckitt Benkiser

PRESENTED BY:
2.35pm

Bee Aware! Propolis Medicines of the Future - Today!

This session will help pharmacy staff better udnerstand how propolis products can be an excellent alternative medicine to help in a number of therapy areas.

James Fearnley

3.15pm

Patients, Patients, Patients - The Seven Principles for Pharmacy Assistants

A presentation and overview on the RPSGB Code of Conduct for Pre-Registration Trainee Pharmacy Technicians and how the Seven Principles relate to Pharmacy Assistants.


Presenters: Sandwell College Pharmacy Team

PRESENTED BY: