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Supported by

The PDA PSNC NHS IMP CCA AIM NPA

Media Partner

C + D

Education Partner

AAH RB

CPD Recording Centre

RS

Pharmacy Business

Accelerator

PrisymR A Accountants

OTC Academy Sponsors

Frontline Danone SMA Flora Nurofen E45 McNeil

Training Partner

MediaPharm

Pharmacy of the Future

Sponsors

Alphega ARX

The Pharmacy Services Forum

In association with:

PSNC NHS Networks

Sponsored by:

  PFIZER 

NHS

 

Clinical services and commissioning is transforming the community pharmacy business model. Aimed at pharmacy owners and management, this forum examines the key business proposition from funding, implementation and outcomes. It features case studies from successful implementation of practice-based services and looks at the clinical and business impacts.

Day 1 (10 October 2010)
10.15am

KEYNOTE ADDRESS: Clinical Leadership in Pharmacy – Making it Happen at the Coal Face

Pharmacy Clinical Leader Stephen Foster discusses the clinical leadership agenda, the work that is being done with the clinical leaders of other health professions at a national level, and the development of local clinical leaders to deliver the key messages “at the coal face”.

Stephen ties the work-streams together as the NHS moves towards GP Commissioning from April 2011.

Stephen Foster, Pharmacy Superintendent, Pierremont Pharmacy. Pharmacy Clinical Leader. Health Professionals’ Commissioning Network Lead.

11.00am

What the New NHS Policy Means to you and your Local Services Business

The dramatic changes to the NHS may affect how you deliver commissioned and non-commissioned services to your patients. It may also affect how much you get paid.  This session explores the impact of the proposed changes on your business, and how to take advantage of the opportunities it brings.

Alastair Buxton, Head of NHS Services, Pharmaceutical Services Negotiating Committee(PSNC)

11.45am

Building Relationships with the ‘New’ Commissioners of Health Services

  • Understanding the impact of the NHS White Paper on commissioning relationships
  • Building relationships with GPs, local authorities and other service commissioners  
  • National Pharmacy Association work programme

Stephen Fishwick, Head of External Communications, National Pharmacy Association

12.30pm

CASE STUDY: Smoking Cessation: an Essential Role for Community Pharmacy Working with Patients

How community pharmacists and their staff can support patients and at the same time help PCT / GP commissioning groups and public health improve health care and outcomes in the NHS. The unique position community pharmacy occupies makes us invaluable to patients and a cost effective, outcome driven resource for the NHS.

Fin McCaul, Managing Director, Prestwich Pharmacy; Chairman, Independent Pharmacy Federation.

1.45pm

CASE STUDY: Developing a One Stop Shop for Sexual Health Services

“Clinical Service of the Year” winner Stephen Foster explains his vision for the development of a full range of sexual health services in Pierremont Pharmacy, and gives delegates some ideas about developing and commissioning their own sexual health service.

Stephen Foster, Pharmacy Superintendent, Pierremont Pharmacy. Pharmacy Clinical Leader. Health Professionals’ Commissioning Network Lead.

2.30pm

How to Effectively Target MUR’s to Ensure the Maximum Benefit is Gained for GP’s and Patients.

A guide for targeting the use of MUR’s towards improving patient compliance and understanding of their specific medical needs, emphasising the importance of up to date CPD, from a community pharmacists experience.  Samiah was awarded MUR Champion at the PHARMAS 2008 and MUR Champion 2010 at the C+D Awards.

Samiah Tambra, Pharmacist, Midcounties Co-operative Pharmacy, Pennfields, Wolverhampton

3.15pm

WORKSHOP: Obesity - The Alphega Pharmacy Approach

Obesity is a major problem in the UK and costs the NHS £2.5 billion every year. It is also a growing problem in our children, with 20% of all 15 year olds being obese. It is time for pharmacy to step in.

The Alphega Weight Loss Support Service provides a fantastic opportunity to do just that. This seminar will give you an overview of the service, including the use of the Omron Body Composition Monitor. It will also provide a ‘taster’ of the insightful ‘Motivational Interviewing’ technique which forms part of this supportive service.

Rachel Marchant, Pharmacy Consultant, Alphega Pharmacy

4.00pm

CASE STUDY: Creating a Supervised Methadone and Buprenorphine Service

Ravi has grown his supervised methadone and buprenorphine services to 40 patients a day; he has been chosen by his PCT to become a pharmacist with special interest in substance misuse and commissioned as a supplementary prescriber for methadone.

Ravi recently was awarded New Pharmacist of the Year in the C+D Awards for his success at growing a wide range of enhanced services.

Ravi Vaitha, Pharmacist, Kamsons Pharmacy, Crawley

 

Day 2 (11 October 2010)
10.15am

KEYNOTE: 3D Commissioning

Integrating community pharmacy into care pathways. This presentation will cover a wide range of case studies of successful services commissioned by this innovative, forward-thinking PCT including Hep B, Chlamydia, asthma and ‘flu.

Kevin Noble, Community Pharmacy Lead, IOW & Hampshire PCT

10.50am

Commissioning for Patients in a Liberated NHS – What are the Implications for Community Pharmacy?

  • Who will commission pharmacy services?
  • Who are the key stakeholders?
  • What does pharmacy need to do now?

The Primary Care Pharmacists' Association

11.25am

NEW SERVICE: Pfizer's New Vascular Check Service

Jon Scholefield, Pfizer

12.10pm

How to Cost and Price Local Services

What factors need to be built into the calculation of the cost of providing a service and then what price to provide a reasonable return?  With the right price, a quality service and a commitment to deliver you are onto a winner.

Mike Dent, Head of Finance, Pharmaceutical Services Negotiating Committee(PSNC)

12.45pm

The Primary Care Challenge – the Role of Pharmacy

The NHS Networks presents its resources aimed to help community pharmacy become more engaged in service commissioning.

NHS Networks – Speaker to be confirmed

1.20pm

CASE STUDY: Early Interventions in COPD – Pharmacists Making a Difference

Respiratory specialist Stephen Foster discusses the innovative work that he is doing in his pharmacy, and explains how all pharmacists can support the COPD agenda by early identification of COPD patients.

As a member of the national Quitting Edge Taskforce, Stephen is well positioned to tie this work in with smoking cessation in community pharmacies.

Stephen Foster, Pharmacy Superintendent, Pierremont Pharmacy. Pharmacy Clinical Leader. Health Professionals’ Commissioning Network Lead.

2.00pm

CLINICAL WORKSHOP: Assessing CVD Risk – How and What Then?

  • Risk assessment processes
  • Clinical aspects of CVD Risk
  • Patient support and follow-up

Ruth Westerby, CVD Clinical Lead, Education for Health

2.45pm

Developing Pharmacy Services in Collaboration with a Range of Stakeholders

Including case studies on weight management, alcohol intervention, patient adherence initiatives plus patient advocacy groups.

The presentation will be based around the opportunity to collaborate with a range of stakeholders including NHS, local authorities, pharma companies, GPs and, most importantly, patients.

Nicky Dyson, Commercial Services Manager, Rowlands Pharmacy

3.30pm

CLINICAL WORKSHOP: Managing Long Term Conditions - Whose Consultation Is It Anyway?

A lively and interactive session based on issues which can affect and impact on the review of long term Conditions, and featuring:

  • Gathering Information
  • Informed choice
  • Importance and Confidence Building
  • Exploring Change 
  • Timing

Rhian Last, LTC Clinical Lead, Education for Health