• Covid’s seismic impact in the way people access healthcare means pharmacies are now the first port of call, for many, for initial advice or self medication. 
• There is a huge back catalogue of prescription drugs that have been overlooked that we are confident we can transition to enable pharmacists to help more people for more conditions in the pharmacy, beyond the traditional categories.
• A key benefit of ‘switching’ is that we can advertise and build awareness to help people understand their symptoms and that their pharmacist can help. 
• What opportunity does this present to pharmacists?

Learning outcomes:

• Understanding the expanding role of the pharmacy and the mountain of untapped opportunity
• The importance of switching in the future of pharmacy
• The rigorous OTC reclassification process
• How to embrace self-care