Hub and Spoke Unpacked: Structure, Set-up and Standards Simplified
As pharmacy teams transition to more clinical roles in their communities, legislation has been introduced to increase the accessibility of hub and spoke models to empower pharmacies to streamline services, drive efficiency, and future-proof operations. But with opportunity comes complexity.
This session explores and demystifies hub and spoke business models suited to all UK pharmacy businesses –Your Own Hub, IntraGroup, Managed Service and JointVenture Co-operative. We’ll look at how to choose the right hub and spoke structure for your pharmacy, how to set it up for operational success, and how to ensure it meets legal and regulatory standards. Whether you're considering centralised dispensing, service delivery hubs, or co-operative model, you'll leave with clear, practical guidance to help you move forward with confidence.
- By the end of this session, participants will be able to:
- 1.Identify and compare three emerging hub and spoke business models relevant to pharmacy operations.
- 2.Understand the structural and operational requirements needed to set up each model effectively.
- 3.Recognise key legal, regulatory, and compliance considerations to ensure any model is watertight.
- 4.Assess which model aligns best with their current business goals and operational realities.
- 5.Avoid common pitfalls in implementation and ensure sustained regulatory alignment.
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