Apotec excited to attend The Pharmacy Show and introduce Apotec CRM, a 5th Generation PMR.
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The shift to cloud-based PMRs
The adoption of cloud-based PMR systems (often referred to as SaaS – Software as a Service) is rapidly accelerating in Community Pharmacy. Despite the significant barriers to entry for new providers, several fully cloud-based solutions are now available, delivering clear advantages over traditional systems:
- Accessibility – secure access from any location, at any time
- Lower costs – reduced upfront investment and minimal ongoing hardware maintenance
- Consistency – one version of the truth across the organisation, ensuring accurate reporting
- Scalability – instant updates to both software and clinical databases
- Business continuity – eliminating local data loss/theft risks and the need for branch-level backups
- Interoperability – designed to integrate seamlessly with third-party systems
Currently, around 10% of Community Pharmacies are operating on cloud-based/SaaS PMR solutions. We estimate that by the end of 2027, this figure will exceed 35%, as the sector continues to migrate away from legacy systems.
HSCN connectivity and compliance
Connectivity to the Health and Social Care Network (HSCN) is a fundamental requirement for services such as EPS. Apotec partners with Cloud Gateway, our fully accredited HSCN provider, to ensure compliance.
As you’ll know, all Community Pharmacies must connect to HSCN via an accredited CNSP (Consumer Network Service Provider). If you’re unsure of your current status, it’s worth checking with your existing PMR supplier to confirm compliance.
Why choose Apotec CRM?
Apotec CRM combines the best of cloud-based technology with a user-friendly design. Key benefits include:
- All the advantages of cloud-based/SaaS software
- Streamlined, paperless dispensing for single or multiple patients
- Real-time insights to support informed business decisions
- Clear, transparent pricing with no hidden costs
- Flexible contracts with short rolling notice periods across all branches
- Support from a dedicated and passionate team
Trusted by leading pharmacy groups such as Day Lewis, Paydens, Touchwood, and Raylane, and backed by investors representing over 1,300 community pharmacies, Apotec is well placed to support the needs of your organisation.
Meet us at The Pharmacy Show 2025
We’d love to show you what Apotec CRM can do for your business. Visit the Apotec team at stand J42 to learn more, see a live demonstration, and start your journey with us.
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