Explore PMA Workshops Tailored to Support Pharmacists in Primary Care
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The pharmacist’s role is evolving — and PMA is here to support you. Discover workshops that build your skills, boost confidence, and fit your daily challenges in primary care. Whether you're supporting clinical teams, managing prescribing, or stepping into leadership, PMA workshops offer practical, relevant training to help you thrive in your role. While originally developed for practice managers, several sessions offer valuable insights and tools for pharmacists — especially those in strategic, operational, or multidisciplinary roles.
Customer and Conflict Management
- Why it’s suitable: Pharmacists regularly navigate complex conversations — with patients, prescribers, and wider teams. This workshop strengthens your ability to handle sensitive discussions, build trust, and foster collaboration.
- Best for: Pharmacists in patient-facing roles, multidisciplinary teams, or those supporting service delivery.
CQC Fundamentals for Pharmacists
- Why it’s suitable: This CQC Fundamentals virtual workshop has been designed specifically for pharmacists and clinical leads. In today’s dynamic healthcare environment, maintaining high standards of care and ensuring compliance with regulatory requirements are paramount.
- Best for: Pharmacists and clinical leads.
Succession Planning & Workforce Retention
- Why it’s conditionally suitable: Ensuring the continuity of leadership and retaining a skilled workforce is paramount to the success of pharmacies. This interactive workshop will equip you with the knowledge and tools to excel in these critical areas.
- Best for: Any pharmacist with employee responsibility.
Leadership & Change Management
- Why it’s suitable: Pharmacists are increasingly stepping into leadership roles across PCNs and integrated care systems. This workshop supports your development with tools for influencing, strategic thinking, and collaborative working.
- Best for: Pharmacists leading services, managing teams, or contributing to system-wide initiatives.
You can access many other workshops on our website here.
Flexible delivery to suit your team: All PMA workshops can be tailored to meet local needs and priorities. Whether you prefer online sessions or face-to-face group workshops, PMA will work with you to deliver training that fits your setting and supports your goals.
Contact us for more information at enquiries@pma-uk.org