Caroline is passionate about helping community pharmacy play a bigger role in delivering accessible, joined-up care for local people. With a background in system transformation, service improvement and stakeholder engagement, she works across organisational boundaries to bring partners together and turn ideas into practical improvements for patients. As Pharmacy Integration Project Manager for the Thames Valley system, Caroline supports initiatives that strengthen the integration of community pharmacy within wider healthcare pathways. She believes the future of neighbourhood healthcare depends on making the best use of pharmacy team's skills, expertise and accessibility, while building the trusted relationships needed to drive lasting change.