Lydia Jakeman is a UK-registered pharmacist independent prescriber with a background spanning community pharmacy, hospital practice, digital health and clinical AI. She has extensive experience delivering patient care across areas including weight management, hormone health, hair loss, insomnia and diagnostics, before moving into clinical product and medical operations leadership. As Medical Operations Lead at Tandem Health, Lydia works with healthcare organisations across the UK to implement AI-powered clinical documentation, supporting clinicians to adopt technology that reduces administrative burden while maintaining high standards of patient care. She leads clinical workflow design, implementation, training and change management, working closely with major private healthcare providers to ensure AI solutions integrate seamlessly into everyday practice. Lydia is passionate about the safe, practical use of AI in healthcare and regularly collaborates with clinicians, healthcare leaders and product teams to shape technology around real clinical workflows. At the Pharmacy Show, she will share practical insights into how AI can support pharmacy teams, improve efficiency and give clinicians more time to focus on patient care.