Shezad has dedicated over 16 years to Boots UK, progressing from pharmacist and store manager roles to senior leadership. Now as Director of Pharmacy Growth, he leads the transformation of pharmacy services across the UK, with a clear focus on customer experience, innovation, and supporting Boots’ ambition to be the first-choice healthcare destination. Throughout his career, Shezad has held leadership roles spanning store management, healthcare development, and regional directorships. His experience gives him a unique perspective on both the opportunities and challenges facing pharmacy today from frontline delivery through to strategic innovation. Shezad is also a trustee of the Boots Benevolent Fund, reflecting his strong commitment to colleague wellbeing and community support. Passionate about empowering teams and building sustainable healthcare solutions, he continues to shape how Boots partners with the NHS and patients to deliver the future of pharmacy.