Death to the Dosette! How Pharmacies Can Meet Rising Demand for Medication Support While Freeing Capacity
Demand for medication support is growing rapidly as more patients live longer with multiple long-term conditions and want to remain independent at home. Yet traditional dosette box services are labour-intensive, difficult to scale, and place increasing pressure on already stretched pharmacy teams. This session explores why it may be time to rethink the role of the dosette box and consider a more sustainable approach to medication adherence. Peter Thnoia will examine how automation, outsourced dispensing and pouch-based medication solutions can help pharmacies expand medication support services without compromising safety, quality or patient experience. Drawing on more than 20 years' experience in pharmacy, product innovation and automated dispensing, Peter will share practical insights into how pharmacies can increase capacity, improve operational efficiency and support better patient outcomes, while enabling pharmacists and their teams to focus on delivering more clinical care. Attendees will leave with a clearer understanding of the changing medication support landscape, the opportunities for community pharmacy to modernise its service offering, and practical strategies for meeting rising patient demand in a sustainable and commercially viable way.
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