Growing private income without creating regulatory risks
Private services represent a significant opportunity for community pharmacy, but sustainable growth must be underpinned by strong governance, patient safety and confident teams.
This session explores the patient journey from end to end, highlighting where regulatory and safety risks can arise and how they can be effectively managed. We’ll look at the practical steps needed to create a safe, consistent patient experience, while building the knowledge and confidence of pharmacy teams to identify opportunities, have the right conversations and understand when to escalate.
Ultimately, this session will demonstrate how strong governance and commercial growth can work hand in hand — protecting patients, supporting teams and building sustainable private income.
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