Getting your time back: fixing the admin drain in independent pharmacy
Ask most independent pharmacy owners what they are short of and the answer is rarely ideas — it is hours. Between HR, rotas, payroll, fleet, care home paperwork and chasing locum cover, the back office has quietly expanded to fill the week, and each new system bought to solve a piece of it has added another login, another reconciliation and another place for the same information to be typed in again.
Kris Murphy has spent 30 years as the accountant pharmacy owners bring those frustrations to, and a decade as a Financial Director inside the sector. In this session he sets out where owner and manager time actually goes across a typical independent, why buying a separate system for each problem tends to make the load heavier rather than lighter, and what joining those workflows up releases in practice. Attendees will leave with a straightforward way to audit their own admin burden and identify which tasks are worth reclaiming first.
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