Words matter: change your conversations with inclusive language
11 Oct 2026
Leadership Workshop & Careers Theatre
4) Developing the future workforce
The session presents the development process, including stakeholder input. Attendees will explore the guide’s structure, examples of inclusive and non-inclusive phrasing, and practical strategies for embedding inclusive communication into pharmacy practice, education and leadership.
Sharing this guide will help pharmacy teams use inclusive language to foster psychologically safe workplaces, support more equitable patient interactions, and strengthen compassion, collaboration and culturally responsive care.
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