13-14 OCTOBER 2024

Frequently Asked Questions


Who Is Attending the Pharmacy Show?

The event is aimed at all Pharmacy Professionals - there's something for all members of the practice teams, this includes:

  • Independent pharmacies

  • Multiple pharmacies, grocery chains & pharmacy groups

  • GP practices, primary care networks & hospital pharmacies

  • Integrated care systems & industry associations

  • Wholesalers & distributors

  • Services, consultancy & training


  • Private & Public healthcare organisations


What Happens After I Signed Up For The Show?

Once you are registered you will:

  • Receive a confirmation with your registration code and receipt.

  • Be the first to hear about programme and speaker updates.

  • Get exclusive news and discounts from our exhibitors.

  • Your delegate badge will arrive in the mail about two weeks before the show.

How Can I Make Changes To My Registration?

You can edit your registration details any time by calling us at +44 (0) 20 7013 4999 or emailing

Please be aware that we send our tickets by mail prior to the show. You may edit your details until the 16th of September, to receive your amended badge by mail. Alternatively, you can also amend your information onsite. 

How Much Does It Cost To Attend?

The registration is free for all Pharmacy Professionals. 

What Is Included In My Conference Pass?

Your ticket gets you to access all eight theatres, covering a huge range of topics as well as big issue discussions around the current issues. You'll also get the chance to explore a lively exhibition, meet with suppliers and test products and innovations. 

For more information and for registration assistance, please let us know by calling us at +44 020 7013 4999 or email

When Will I Receive My Ticket?

Your ticket(s) are being sent about two weeks prior to the show via mail. If you signed up after the 16th September. You can print your ticket onsite at the registration area using the registration code that you have been emailed previously. 

I Am Having Trouble Signing Up, What Can I Do?

We apologise for any issues you may have, please contact us by calling us at +44 020 7013 4999 or email and we are happy to help you any time.

Opening Times & Venue

When does the show open?

  • 9:00AM - 6:0PM on Sunday, 13th October

  • 9:00AM - 4:30PM on Monday, 14th October

Click here for a venue map of the NEC Birmingham

What is the venue address?

North Ave, Marston Green
B40 1NT

Visit the NEC Website

Travel & Accommodation

Do you recommend any hotels?

In partnership with Event Express, we've secured discounted rates at a selection of Birmingham hotels. We're able to offer you convenient and affordable options for your trip to Birmingham. Event Express is the only hotel provider endorsed by the Pharmacy Show, and we encourage you to book through them early for the best selection and price.

Book your stay

Need Help? If you have any questions or would like to reserve alternative accommodation, please contact Event Express directly on +44 (0)1905 732 737.

What is the best way to get to the venue?

Virtually all roads lead to the Pharmacy Show, whether you're travelling by train, plane, or car. There are various options available, please visit our travel section to find your best way.

What public transport is available to use?

Getting around Birmingham and the region is easy thanks to the great network of public transport, including buses, trams and trains

Network West Midlands has all the online timetables and fare information you need with easy ticket buying and route planning. 

More and more local buses have facilities such as low floors for easy access for wheelchair users and pushchairs. Please remember that you need to give the exact fare to the driver as you board.

Swift Pay As You Go

The cashless way to travel. Simply load credit to your card to buy single, return and day tickets on the bus and tram.

No more hassle finding the exact change, just ask your bus or tram driver for your ticket when you board. With most bus operators accepting Pay As You Go and offering a discount, as well as discounted fares on Midland Metro if you pay cash on the bus or tram then switch today to start saving.

Is there any parking available at the venue?

When it comes to exhibition parking, it’s rare to be spoilt for choice. Yet with over 16,500 spaces available you won’t need to search for a spot - once your satnav has brought you to the NEC, follow the signs for the show you're visiting. What’s more, in addition to a vast choice of spaces you can also pick from a range of payment methods including Pre-Paid Parking. Find out more on the NEC website.

How can I arrive by airplane?

Birmingham Airport is right on our doorstep. Simply take the free and fast air-rail link to Birmingham International Railway Station located at the upper level of Terminal 1. The train runs every two minutes and only takes 90 seconds. When you arrive just head straight through to the NEC.

Visit our travel section for more information and flight discounts.

Do I need a VISA to attend the show, if I am not from the United Kingdom?

You may be required to obtain a visa if you are travelling from outside the EU, EEA or Commonwealth. Go to to find out more!

I require special assistance, what can I do?

We will do our best to accommodate your needs, please email us at for any assistance or visit our special assistance section.

The NEC aims to be fully accessible and user-friendly for disabled visitors. Visit their website for a quick guide to some of our facilities – if you would like to know more,  don't hesitate to get in touch.

Find out more

The Event

Are exhibitors collecting any personal data?

All our attendee badges are encoded with your name, address, phone, organisation, and e-mail address (if applicable). Exhibitors obtain this information only if they scan your badge in the exhibition. If you do not wish to share your information, please do not have your badge scanned.

Where can I find a list of all attending exhibitors?

Please view our exhibitor list here with an up-to-date list of companies that have signed up to participate.

What sessions can I attend?

Our sessions aren't restricted and available to all attendees. Please be aware that therefore seats aren't guaranteed.

Onsite Services

Is there any WIFI available?

We understand the need to stay connected, which is why we provide free visitor Wi-Fi across the NEC - no code required.

Can I bring my child/baby? 

In accordance with regulations, there are no under-18s whatsoever allowed in the hall due to the nature of the products on display

The NEC Birmingham offers baby change/feeding facilities throughout the venue. Find out more here

Is it possible to smoke at the venue?

Smoking is not allowed anywhere inside the venue aside from our designated smoking areas. No excuses, no exceptions. This also applies to e-cigarettes and vaping. Our designated smoking areas are outside the Piazza entrance, the Piazza garden (weather and daylight permitting) and just off the Atrium main entrances.

Is a Lost & Found office available?

It happens to us all, so if you’ve lost something at The Pharmacy Show head to our Organisers Office or the NEC Security Office at either the Piazza or Atrium and we’ll do our best to help. Alternatively, call the NEC Lost Property Department on 0121 767 3883.

Where do I pick up my event materials?

Please collect your delegate bag from the entrance area as well as your show guide including the floorplan to navigate you through the event.


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